3 posts tagged with "Product Update"

Last week, an architect spent 45 minutes trying to figure out what would break if they upgraded a monitoring server. They clicked through 6 different CMDB screens, exported 3 reports, and still weren't confident in the answer.

Then they typed: "How can I upgrade ns-monitor-01? Which services will be affected?"

30 seconds later, they had a complete impact assessment, a list of affected systems, and step-by-step upgrade recommendations.

The data was always there. They just couldn't ask for it.

Last month, a routine database upgrade took down an ERP system for 6 hours. The change was approved as "low risk." Nobody knew the database served 14 application servers, 3 business-critical services, and 2,000 users.

The information existed. It was in the CMDB. But nobody connected the dots.

Last month we analyzed a "fully segmented" enterprise network. Within 48 hours we surfaced 127 cross-zone flows nobody knew existed, shut down 18 stale firewall rules, and caught a staging server quietly syncing 14 GB of production data every night.