CMDB Overview
The Configuration Management Database (CMDB) is the core of NopeSight's IT Service Management platform. It provides a centralized repository for managing and tracking all IT assets and their relationships.
What is CMDB?
A CMDB stores information about Configuration Items (CIs) in your IT infrastructure and the relationships between them. This includes:
- Hardware (servers, workstations, network devices)
- Software (applications, operating systems, databases)
- Services (business applications, IT services)
- Documentation (licenses, contracts, policies)
- People (users, teams, vendors)
Key Features
Configuration Items (CIs)
- Comprehensive tracking of all IT assets
- Custom fields for organization-specific data
- Automated discovery and manual entry
- Version control and change tracking
Relationship Management
- Visual relationship mapping
- Dependency tracking
- Impact analysis
- Service mapping
AI-Powered Insights
- Automated compliance checking
- Performance optimization recommendations
- Risk assessment
- Predictive maintenance
Integration Capabilities
- REST API for external systems
- Automated discovery agents
- Import/Export functionality
- Real-time synchronization
Getting Started
- Understanding CIs - Learn about Configuration Items
- Creating CIs - How to add new items
- CI Details - Managing individual CIs
- Relationships - Connecting CIs
- Discovery - Automated asset discovery
Navigation
Access the CMDB through:
- Main menu: CMDB → Configuration Items
- Quick search: Use the global search bar
- Dashboard widgets: CMDB summary tiles
Best Practices
-
Maintain Data Quality
- Regular audits
- Consistent naming conventions
- Complete CI information
- Accurate relationships
-
Use Automation
- Enable discovery agents
- Set up scheduled imports
- Configure alerts
- Automate workflows
-
Regular Reviews
- Monthly CI audits
- Relationship validation
- Compliance checks
- Performance optimization