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Understanding Configuration Items

A comprehensive guide to Configuration Items (CIs) in NopeSight CMDB.

What are Configuration Items?

Configuration Items (CIs) are the fundamental components tracked in a Configuration Management Database (CMDB). They represent any IT asset, resource, or service that needs to be managed.

CI Attributes

Core Attributes

  • Name: Unique identifier
  • Type: Category of the CI
  • Status: Current operational state
  • Department: Organizational ownership
  • Created/Updated: Timestamps

Custom Attributes

  • Flexible metadata fields
  • Type-specific attributes
  • Business-specific data
  • Compliance information

CI Types

Infrastructure CIs

  • Servers: Physical and virtual servers
  • Workstations: Desktop and laptop computers
  • Network Devices: Routers, switches, firewalls

Software CIs

  • Applications: Installed software
  • Services: Running services
  • Licenses: Software licenses

Service CIs

  • Business Services: High-level services
  • Technical Services: Supporting services
  • Processes: Business processes

CI Lifecycle

  1. Discovery: Automatic or manual identification
  2. Creation: Adding to the CMDB
  3. Maintenance: Regular updates
  4. Relationships: Mapping dependencies
  5. Retirement: End-of-life management

Best Practices

  • Maintain accurate CI data
  • Regular audits and updates
  • Establish naming conventions
  • Document relationships
  • Monitor CI health