Business Service Analyzer
The Business Service Analyzer is an AI-powered tool that automatically discovers business services and their dependencies by analyzing your infrastructure data. It transforms raw connection data into meaningful business service maps.
What is the Business Service Analyzer?
The Business Service Analyzer helps you:
- Discover business services automatically from infrastructure data
- Map dependencies between servers, applications, and databases
- Classify components by tier (frontend, application, data, infrastructure)
- Visualize architecture with interactive topology graphs
- Generate insights about risks, recommendations, and bottlenecks
Three Ways to Analyze
Business Service Analysis can be performed in three ways:
| Method | Best For | How It Works |
|---|---|---|
| Infrastructure Analysis | Comprehensive discovery | Scan entire infrastructure against all patterns to auto-discover services |
| Pattern-Based Discovery | Known service types (SAP, Exchange, CyberArk) | Select a specific pattern and discover matching infrastructure |
| Manual Entry | Specific, known servers | Manually select servers to include in a business service |
Accessing the Business Service Analyzer
- Navigate to CMDB in the left sidebar
- Click on Business Service Analyzer
- You'll see the Business Services dashboard with two main options:
- Perform Infrastructure Analysis - Recommended for comprehensive discovery
- Analyze a Business Service - For pattern-based or manual discovery

The dashboard shows:
- Total services discovered for your environment
- Service cards with category, criticality, server count, and connection count
- Filters to search and filter by category or status
- View Details to explore individual services
Next Steps
- Infrastructure Analysis - Start with a full infrastructure scan (recommended)
- Pattern-Based Discovery - Discover a specific service type using patterns